At SvgVerge.com, we specialize in digital downloads, meaning all purchases are delivered instantly and electronically. Below, you’ll find important details about how you will receive your SVG files after completing a purchase.

1. Digital Download Delivery

• All products on SvgVerge.com are digital files (SVG, PNG, DXF, EPS, etc.). No physical products will be shipped.
• Once your payment is confirmed, you will receive a download link on the order confirmation page.
• A copy of your download link will also be sent to your registered email.

2. Accessing Your Files

• You can download your purchased files immediately after checkout.
• If you create an account, your downloads will be available anytime under “My Account” > “Downloads”.
• Make sure to check your spam/junk folder if you do not receive your confirmation email.

3. File Format & Compatibility

• Our designs are provided in SVG, PNG, DXF, EPS, and other compatible formats.
• Ensure that your cutting machine (Cricut, Silhouette, Glowforge, etc.) supports these file types before purchasing.

4. Troubleshooting Download Issues

If you experience any issues with your digital download, please try the following:
✅ Check your email for the confirmation and download link.
✅ Log in to your account to access your purchase history.
✅ Try using a different browser or clearing your cache.
✅ If you still have trouble, contact our support team at info@svgverge.com, and we’ll be happy to assist you.

5. Refund Policy

Due to the instant digital nature of our products, we do not offer refunds. However, if you receive a corrupted or incorrect file, please reach out to us, and we will ensure you receive the correct item.

6. Contact Us

If you have any questions about file delivery, feel free to contact us:

📧 Email: info@svgverge.com
🌐 Website: www.SvgVerge.com